Example: Interpreting RFM rankings

The following example uses RFM rankings to identify prospects for a specific campaign.

Interpreting recency rankings

In this case, low values correspond to the most recent transactions.

Interpret these rankings as:

■    1 – Received within the last day

■    13 – Received from 2 to 13 days ago

■    25 – Received from 14 to 25 days ago

■    37 – Received from 26 to 37 days ago

■    49 – Received from 38 to 49 days ago

■    61 – Received from 50 to 61 days ago

Interpreting frequency rankings

Interpret these rankings as:

■    1 – Donated once

■    5 – Donated from 2 to 5 times

■    10 – Donated from 6 to 10 times

■    15 – Donated from 11 to 15 times

■    20 – Donated from 16 to 20 times

■    25 – Donated from 21 to 25 times

Interpreting monetary value rankings

Interpret these rankings as:

■    250 – Amount donated is 250 or less

■    500 – Amount donated is 251 to 500

■    750 – Amount donated is 501 to 750

■    1500 – Amount donated is 751 to 1500

■    2000 – Amount donated is 1501 to 2000

■    2500 – Amount donated is 2001 to 2500

■    3000 – Amount donated is 2501 to 3000